Hospitality is an industry that depends on the people it hires to man its ranks. As such on the Htet Tayza blog I’ve decided to look at five ways to let your employees know you appreciate them.
Hospitality businesses depend on their employees
Whatever industry they choose to forge their career in, there is one eternal truth every young entrepreneur needs to acknowledge. They need to cultivate a talented employee roster if they want their business to become a success.
This is particularly important in the hospitality industry. Hospitality businesses such as restaurants and hotels need good employees to carry out the everyday tasks e.g. serving customers that their revenue streams depend on.
Employee retention is a major issue for hospitality sector
Yet employee retention is a particular problem for the hospitality industry. For example according to The National Restaurant Association’s Chief Economist Bruce Grindy, there was a 62.6% turnover rate in the restaurants-and-accommodations sector in the US in 2013. This contrasts with a turnover rate of 42.2% for the overall US private sector.
As such entrepreneurs who are looking to build a hospitality business need to develop strategies which will enable them to hold on to talented employees. There are many strategies you can use to hold onto a good employee, yet there is one simple method that will prove particularly effective; showing your employees you appreciate them.
Five easy tips to let your employees know you appreciate them
Everyone likes to feel appreciated. Everyone likes to feel as though their hard work is being acknowledged. Doing so may persuade a talented employee to stay with you. Here are five ways you can show your employees that you appreciate them:
- Say please and thank you: Manners get you everywhere. They indicate that you respect an employee enough to believe they deserve common courtesies. Please and thank you go a long way.
- Get the treats in: Who doesn’t love after work drinks or pizza Friday? Get a little treat in for your employees when you’ve had a particularly successful week and they’ll know you value their hard work enough to believe it needs a reward.
- Cut them some slack: Everyone makes mistakes. Yet you don’t need to punish the people who work for you every time they make one. Cut them some slack every once in a while and you’ll show your employees that you appreciate everything else they do, so you can forgive one little mistake.
- Be nice: Simple, yet effective. People like positive people. Strive to be nice to your staff and they’ll see that you like the work they’re doing. Why else would you be in such a good mood? Plus your good mood will put them in a good mood and positivity goes down well with customers.
- Give them a challenge: Nothing shows appreciation like trust. Trust your employees with tasks that prove a challenge and you’ll show that you believe in them. You’ve seen their work and you know it’s good.
Be a good boss
Basically showing your employees that you appreciate them and the work they do isn’t rocket science. Just be a good boss and treat your employees with respect. Respect is often the difference between a member of staff who stays and a member of staff who goes.